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Delivery & Returns

-European Union Delivery: 3-5 working days, cost 15 Euros or free when you spend 250 Euros or over.
-Rest of the World Delivery: 5-8 working days, cost 19 Euros or free when you spend 250 Euros or over.
-Tracking your Order: Along with your order confirmation, once your order has been shipped to a tracking number will be sent over to you so you can track your order, we currently ship with FedEx worldwide.

We really hope you love every GLORIA VELAZQUEZ design you purchase, however, if you do need to make a return you're welcome to do so within XNUMX days of receipt. Please contact using the following Day 7 to try it on and, if you are not convinced, request an exchange or refund in the following form. After receiving the form we will send our courier to your address to collect the order, the cost of the return is 12 Euros that will be deducted from the amount of the return. You can also make an exchange or return at any of our stores at no cost. Once the order is received and verified in our offices, we will refund the amount of the purchase in 48 hours.
All products must be returned in their original packaging and with product labels.
Customs costs will be borne by the customer. These charges are not included in the price of the product or in the shipping costs. In case of rejection of the package by the recipient, the amount of return and customs cost will be deducted from the total amount to be refunded.
Each country has its own customs management fees, which will be accepted by the recipient. These conditions are accepted with the completion of purchase.